Navigating the healthcare system can be challenging, but with Lane Health, managing your healthcare costs has never been easier. See below for some frequently asked questions.
The Healthcare Spending Card is designed to be a better way to pay for your healthcare expenses and to provide an additional source of funds (upon application and approval) to help you pay for the healthcare you deserve. It can link to your existing health savings account (e.g., HSAs) to utilize available pre-tax funds to repay healthcare bills paid with the Card, minimizing the need to carry multiple cards.
Not only does the Card provide a line of credit, it also has additional benefits including multiple repayment types including 0% financing options. It also offers discounts on healthcare-related products and services, as well as additional value-added services, such as Bill Concierge service to help lower hospital bills through GoodBill3. And finally, the Card has no annual fee2 so it can be there for you when you need it and not cost you anything when you don't.
No, we do not run credit checks.
No. This Card works with or without a linked spending account. Upon approval, you are assigned a credit limit that can be used to pay for qualified healthcare expenses. If you have linked your spending account, you can use the pre-tax funds available to pay back the Card at your discretion.
When you apply for the Card, you can link your eligible health savings account (HSA).
First, you pay no annual fees2.
Second, we don’t charge interest2.
Third, you can take advantage of 0% financing2 options for the following qualified expenses:
-Hospital: 0% interest2, $0 fees2 when repaid over 12 months.
-Other healthcare: 0% interest2, $0 fees2 when repaid over 4 installments
Fourth, for all other types of healthcare bills we do charge origination and periodic finance fees that total between 8-13% of the original loan amount over 12 months (see chart for how this varies by loan amount). Specifically, we charge a 5% Origination fee plus periodic finance fees (charged four times over the 12 months and get smaller as you pay back your loan).
Once you’re received your card, you can activate it by going to card.lanehealth.com/activate or by clicking the activate button in the Lane Health portal and enteringthe last 4 digits of your card number and CCV. You can also call the Lane Health team at 1-217 HSC-CARE (472-2273) to activate the Card.
You only need to apply and activate the Card once. The card stays active as long as you make on-time minimum payments.
Yes, only qualified healthcare expenses are approved. As is currently the case with HSAs, it’s always up to you to ensure that expenses are considered qualified healthcare expenses. And as is currently the case with FSAs, expenses must be substantiated. A comprehensive list of qualified expenses can be found on the IRS website: https://www.irs.gov/forms-pubs/about-publication-502.
Yes. When the Card pulls available funds from your linked, those actions will be visible as transactions by the health s account administrator. Lane Health will be listed as the merchant for these transactions,and you will be able to view these transactions like you would any other transaction from your account. In addition, all transactions, including payments through the linked account, will be visible on the Lane Health mobile app, portal (Bewell.Lanehealth.com) and periodic statements.
Yes. Loan repayments will be done in 12 equal installments, monthly. Employees can also select to repay in full or over 4 installments with no fees2.
You can link your health savings account or your bank account to make payments towards your outstanding Card balance. Additionally, you can call in to make a payment.
The Healthcare Spending Card will only approve up to your credit limit.
Yes, you can.
Yes. You can continue using your Card even if you leave your employer. Your Card will not be turned off.
Yes, you can. Every loan (defined as new charges during the statement period) will be defaulted to a 12-month repayment option (with fees) but you have the option to select Pay in Full or Pay In 4 installments (without fees2). You can select the repayment options at any time between the statement date (the date when the new charges are consolidated into a loan) and the day before the Due Date (which will be 14 days after the statement date).
