Heart

Introducing the

Card with
a Heart¹

from Lane Health

A single solution for all your consumer benefit spending accounts

Card With A Heart, Lane Health HSA Card

Feedback is a Gift

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Lane Health

For many, the advantages of high deductible health plans are overshadowed by the financial risk. Until now, HSAs haven’t helped.

That all changes with Lane Health’s HSA Advance² line of credit.

An innovative and inclusive HSA that makes high deductible health plans less scary

An innovative and inclusive HSA that makes high deductible health plans less scary,

allowing them to work for everyone – not just the few who can afford to contribute and save.

Lane Health

The exclusive Lane Health HSA offers greater peace of mind, makes bill paying simpler, more budget friendly and cost effective.

Inclusive

Inclusive

We serve all HDHP members with no contributions required. On-demand, swipe-and-go access to a line of credit with no credit checks.

Pre Tax

Pre-Tax

Predictable payments through employee pre-tax payroll deductions

No Risk to Employer

No Risk to Employer

The Advance line of credit is funded through Lane Health with no risk to the employer.

Savings for All

Savings for All

Lower premiums and tax savings for employers and employees

We make it EASY

We make it
EASY

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Directions

We work for the employer. With our highly flexible implementation approach, we integrate with existing processes and systems.

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We welcome interaction with employees, with a proactive, guided approach to engaging employees at key teachable moments.

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Employees who choose a qualified health plan can be automatically enrolled in an HSA, so no one is left behind.

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Over 60% of Americans Cannot Cover a Surprise $1,000 Expense

The average employer sponsored High Deductible Health Plan (HDHP) has a family deductible of $4,601. At the same time…

over 60% of Americans cannot cover a surprise $1,000 expense

…leaving them unable to pay their medical bills.

 

Source: KFF.org: 2020 Employer Health Benefits Survey; Bankrate’s January 2021 Financial Security Index

Employers

Employers

We save you and your employees money by enabling more healthcare expenses to be paid with pre-tax dollars. We also help employees in high deductible health plans who may be struggling with healthcare expenses by providing easily-accessed funds. You can choose to offer our HSA product standalone or bundled on a single card solution with other tax advantaged accounts including Flexible Spending, Dependent Care, Health Reimbursement, and Commuter Benefits Accounts.

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Consultants & Brokers

Consultants & Brokers

Lane Health gives you a new solution to help you develop and execute effective benefits strategies and achieve your client’s goals. Lane Health simplifies implementation by working with you to easily integrate and exchange data with all parties. With our highly flexible implementation approach, we work within existing processes and systems.

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Employees

Employees

Lane Health helps you pay for medical care when you need it, simply by swiping your Card with a Heart. If you’re enrolled in an HSA-eligible health plan, we’ll enroll you in an HSA. After activation, you have on-demand, swipe-and-go access to your Advance line of credit with no credit check.

 

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Partners

Partners

We welcome the opportunity to explore innovative partnerships in the benefits ecosystem. We believe in providing an integrated employer and member experience. We’d be happy to meet with you to discuss how we can team together to offer new solutions and create more value for all.

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Awards

2023 Alegeus APEX Award for Consumer Adoption

Third consecutive APEX Award, highlighting our sustained account growth.


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2022 Alegeus APEX Award for Overall Account Growth

Awarded for exceptional results in growing our business and helping improve the lives of more consumers.

Alegeus
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2021 Alegeus APEX Award for Innovation

Awarded for exceptional results in innovative health
benefit solutions that grow business and improve
the lives of consumers.

Alegeus  Award for Innovation
Learn more

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Thanks for the feedback!

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    I can honestly say I have never experienced a better implementation and customer service team than Lane Health in my many years working with outside benefit vendors. — HR leader in the manufacturing industry

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    I am blown away with Lane Health’s customer service team. Not only are they responsive, they take the time to listen, and help our employees better understand their options related to their HSA’s FSA’s etc. On the employer side, Lane Health stays in close communication with my HR team and is open/flexible to making things as easy as possible on us … Our employees are in good hands with Lane Health, and we look forward to a long relationship. — HR leader in the digital advertising industry

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    You all make it look easy and we are so appreciative of the work you have all put in to make the employee experience a positive one. Love hearing when things work the way we plan and the “above and beyond” consistent feedback. Looking forward to 2023. -- Benefits & HR leader in the financial services industry

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    With our last administrator, my inbox was inundated with problems; with Lane Health, it’s been silence. Your client team is so good that you should be training our other vendors. — HR leader in the manufacturing industry

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    I appreciate the help, thoroughness and knowledge working with Jake and Scott ... and look forward to continuing to build our relationship not only with these gentlemen but with the whole Lane Health family! I hear nothing but good and positive feedback about Lane Health and how the team helps out our employees. Thank you everyone that is a part of Lane and for making the experience nothing but amazing! — HR leader in the building distribution industry

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    Lane Health Team—Thank you so much for all of your hard work in getting this HSA plan set up for us! You have made this process very easy and well organized. Your team has been absolutely fantastic to partner with! — HR leader in the engineering industry

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    As a new mom, my brain has been scrambled lately. Debi was very understanding and patient and explained my account to me in easily understood terms. She answered my questions quickly and efficiently and I feel much more proficient now when I log into my account. Thank you! — member

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    Arturo was incredibly polite and helpful. He answered every single question I had and his demeanor was unusually kind (in a good way). Companies rarely succeed in making such a positive first impression, and this one was all due to Arturo. Bravo and thank you. — member

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    Muchas Gracias! 😊 I LOVE working with you guys. We absolutely love the quality of service and care you all provide. It is truly appreciated. — client

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    I just want to share with you again that support at Lane Health is fantastic. I think this is the fourth time that I have been in contact with them and every time they been quick to respond, answer questions, and handle a request. — member

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    OMG I love it!! Very impressed with Lane Health!! Glad we are partners. — broker

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    Eric was very helpful and went the extra mile to find out why I was having difficultly in entering my contingent beneficiaries; he was then able to instruct me on how to enter them. He also made sure everything else checked out okay on my account. — member

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    Both times I have reached out to Lane Health, your employees have responded QUICKLY! And efficiently! Thank you so much!! — member

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    Excellent service. Quick response and I was able to get into the system with no problem. Thank you! — member

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    Excellent. Eric was very knowledgeable and answered all my questions. I was connected quickly and able to speak with a “Live” person which is a breath of fresh air. Thanks again. — member

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    Arturo was very professional and helpful and called me back after conferring with a co-worker to confirm the answer. Very impressive! — member

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    I was lucky to get Tyler to take my call. He was able to get me set up in a very short time and I am extremely appreciative of how he handled and got the job done!! — member

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    I am new to this company and was trying to transfer my funds from another company and had issues signing up. Tyler was quick to respond and helped me out. Thank you for the help! — member

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    Very impressed with Lane Health!! Glad we are partners. — client

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    Eric was very professional, understood the issue, had his notes from our last conversation at hand. Very good transaction. — broker

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    Exceptional support, went above and beyond! After helping with a password reset, Tyler stayed on to help me transfer my old HSA over and talked me through all the steps. Thank you!!!! — member

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    Arturo responded to my request very quickly and took care of the issue and even let me know how to fix it going forward. — member

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    What I like is that I called the night before but did not leave a messages, they called the next morning stating they had a missed call from my number. They were very pleasant and helpful. — member

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    Tyler was patient, pleasant and resolved the issue. What more can a girl want? Thanks, Tyler — member

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    Eric, thank you for your excellent service today! Good service is hard to come by nowadays, but you Sir, were great! — member

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    Tyler provided me with the right information quickly and has a positive demeanor which is a great asset when calling into call centers. — member

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    Arturo was very helpful. Great communication and knowledge and again, helpful! Thank you Art! — member

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    Eric was pleasant and VERY helpful with my needs and concerns I had. I’m new to Lane health and I hope all the representative’s are as helpful as him! — member

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    Arturo was so helpful. He called me back this morning to let me know my address has been changed (there was a hiccup with the transition from ADP) but he took care of it and is sending my cards to my new home. I do appreciate his extra efforts! Give him a gold star! 😎 — member

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    Not only was I surprised that a person answered my call. I was very pleased at how easy and painless it was to rectify my issue. Tyler was efficient, patient and knowledgeable of my concerns and needs. Looking forward to the future with Lane Health. — member

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    Arturo placed a follow-up call after hours on a holiday to confirm when HSA deposits may be available. I appreciated the information and the timeliness of it. — member

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    Calling to activate card, no answer. Received an unexpected call back after hours to follow up on my missed call. THAT IS A REALLY GREAT START!! — member

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    I am big on customer support as that’s part of my job so to be called back when I didn’t even leave a message is huge. Great work by your team!! — member

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    Good morning Eric. I used the card for a purchase yesterday and all is good. Thanks for your help with this. I appreciate how you took care of this so fast! Great customer service!

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    Tyler Gambill was WONDERFUL!!!! Worth his weight in gold. — member

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    I love how my info is automatically pulled up when I call in. So cool how they already know who I am when I call. — member

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    Tyler was very helpful!! He was patient listening to me complain…. thanks Tyler! — member

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    I’m so glad Eric called me and followed thru. He mentioned he will email or call me of what he finds out and he did. That’s great service as people usually don’t follow thru. — member

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    My call was answered quickly, no waiting, and Eric gave me the answer I was looking for! — member

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    Amazing job! They called me back and answered my questions promptly. — member

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    Rep did not have answer immediately, but was happy when he replied back with an answer, most organizations do not call back when they say they will. His answer was complete, gave me all information I needed. — member

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    Waiting on hold for only a minute is always a good start. All my questions were answered. A+! — member

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    Thank you soooo much for the fast, professional services! Great to hear a live person on the other end.. LOVE that service. — member

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    Very satisfied. We got done with what I called for in under 5 mins. Thank You!! — member

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    Eric is awesome. He took his time to answer my question and he is super helpful to help customers navigate this ever-changing environment. — member

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    Very satisfied with the service. I was able to speak to an agent in seconds, and Eric helped answer my questions in minutes. Very rare these days to get an actual person on the other end when calling for help, so very much appreciate it! — member

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    I received first class support from Tyler. Thanks Tyler!! — member

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    The service was extremely fast. I really appreciate the options as well, but mostly his willingness to take care of the matter for me. — member

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    Forgot his name, the rep I talked with was extremely helpful. This has been the case every time I have called. Thank you! — member

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    I just want to share with you again that support at Lane Health is fantastic. I think this is the fourth time that I have been in contact with them and every time they been quick to respond, answer questions, and handle a request. — member

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Contact us

1. The Card with a Heart™ is issued by The Bancorp Bank, Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Card can be used everywhere Mastercard is accepted for healthcare expenses.

2. Advances issued by WebBank