The Definitive Guide to the Healthcare Spending Card for Employers

In the ever-changing world of employee benefits, the Healthcare Spending Card1 has become a popular choice for employers who want to add value to their benefits packages, increase employee engagement and increase employee access to healthcare. All at no cost to you.

This guide provides a comprehensive look at the Healthcare Spending Card and how it can change the way your organization thinks about employee healthcare. We’ll explore the benefits, implementation strategies, and best practices that will help maximize the power of the Healthcare Spending Card.

What is the Healthcare Spending Card?

The Healthcare Spending Card is an innovative financial tool that can help your employees take better manage and pay for their healthcare expenses.

The Healthcare Spending Card provides a line of credit specifically designed for healthcare expenses. Employees can get the care they needs with 0% financing2 and other convenient repayment options. It can also be linked to your employees' Health Saving Account (HSA) - if they have one - enabling employees to save money by helping reduce their taxable income when using pre-tax dollars to repay medical expenses placed on the card.

In the absence of reasonable alternatives, employees use less desirable means to pay for healthcare expenses - including high-interest rate credit cards or even raiding their retirement plan.

The Card offers immediate access* to healthcare funds, so your employees can address their healthcare needs right away without worrying. Unlike other financial options,  the Healthcare Spending Card doesn't require a credit check.

By offering the Healthcare Spending Card, you are providing another tool that demonstrates that you care about your employees' well-being and financial security.

The Healthcare Spending Card
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How does the Healthcare Spending Card Work?

The Card provides a line of credit to help employees pay for care. Applying for the card takes less than 3 minutes, and upon successful application funds are immediately accessible through a Virtual Card. The employee's physical Healthcare Spending Card is mailed to their preferred location and typically arrives within 7-10 days.

The Healthcare Spending Card can be used for any qualified healthcare expense (medical, dental, vision and prescription) - anywhere Visa is accepted for healthcare payments.

Benefits of the Healthcare Spending Card for Employees

Get care when needed*

Applying for the Card can be done in minutes. Upon successful application, employees will immediately have access to a line of credit to get the healthcare they need - even from the dentist's chair.

Ease Financial Burden

With multiple, convenient ways to repay, including 0% financing2 options, employees can spread the cost of their care over several paychecks instead of having to pay it all upfront.

Make money work harder

By linking the Card to their HSA, employees can use pre-tax funds to repay qualifying healthcare expenses.

Employees can also access Goodbill3, a service that helps employees review hospital bills and find potential savings.

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How to Successfully Launch the Healthcare Spending Card

A smart launch campaign can ensure widespread employee adoption and utilization of the Healthcare Spending Card. But don't worry - Lane Health has your back and will help you effectively promote the Card to your people:

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Make a splash!

  • Communicate the Card's benefits to employees using turnkey assets from Lane Health. Highlight how the Card can help them save on qualified healthcare expenses and provide financial relief.
  • Utilize a variety of communication methods, from emails to newsletters and even physical flyers (if applicable), to ensure everyone is informed about the Card.
  • Host education sessions to educate your employees about the Card's features and address any questions.
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Inform and Support

  • Share clear and concise guidelines and FAQs (Note: Lane Health has turnkey FAQs for you to use) for employees.
  • Guide employees that need help enrolling or using the Card to personalized assistance - available through Lane Health's Member Services team.
  • Ensure employees are aware of Lane Health's Member Services team - there to help with any questions.
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Evaluate and Adjust

  • Keep an eye and report out on program utilization. Identify opportunities for future engagement.
  • Keep in touch with the Lane Health team: We're here to help you every step of the way.
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What you can expect from Lane Health

We value our clients and our members - and put them at the center of everything we do.

Our commitment is reflected in two key metrics we obsess over every day:
1) Member Satisfaction:  98% out of 100%
2) First Call Resolution: 97% out of 100%


Subject to credit line approval.
1
Lane Health is a financial technology company, not a bank. The Healthcare Spending Card is issued by Lead Bank pursuant to a license from Visa USA Inc.
2 Lane Health does not charge interest on, or an annual fee for, the Healthcare Spending VISA® Card. “0% financing” pertains to  repayment options that do not charge interest (0% interest) nor fees ($0 fees). Each Advance can be repaid in full, 4-month  term or 12-month term (with a minimum $3 due each payment period). Transactions other than qualified hospital expenses  (based on merchant category code) will be charged an origination fee of 5% and periodic finance fees. The location of the  service provider is not determinative of whether a transaction is a qualified hospital expense. Rather, transactions made within  or at a hospital (including but not limited to specialists, doctors, pharmacies, etcetera) are determined to be eligible by the  associated MCC and not the location of the service provider in the hospital. New Advances, if eligible, can be repaid in full or  over 4 installments with no origination or periodic finance fees. Late fees apply. You can review the fee table at https://lanehealth.com/hsc-lb-fees
3 Lane Health refers you to Goodbill for hospital bill review and potential savings. After becoming a Goodbill customer, Lane Health is not liable for the outcomes or Goodbill's ability to reduce your hospital bill. Please consult Goodbill's terms and conditions for comprehensive information on their program including additional details on the fees they charge for their services.

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